<?xml version="1.0"?>
<AutoType>
  <folder name="Thanks">
    <keyword value="tcontact" type="1">Thank you very much for contacting us.</keyword>
    <keyword value="tcoop" type="1">Thank you very much for your cooperation.</keyword>
    <keyword value="temail" type="1">Thank you for the e-mail.</keyword>
    <keyword value="tpat" type="1">Thank you for your patience.</keyword>
    <keyword value="tassist" type="1">Thank you for your assistance.</keyword>
    <keyword value="tinterest" type="1">Thank you for your interest.</keyword>
    <keyword value="tfdb" type="1">We appreciate your feedback, and will get back to you as soon as possible.</keyword>
    <keyword value="tprop" type="1">Thank you for your kind proposal.</keyword>
    <keyword value="tadv" type="1">Thank you very much in advance.</keyword>
    <keyword value="treq" type="1">Thank you for your request.</keyword>
    <keyword value="trep" type="1">Thanks for reporting.</keyword>
  </folder>
  <folder name="Greetings">
    <keyword value="dsir" type="1">Dear sir/madam!</keyword>
    <keyword value="dcust" type="1">Dear valued customer!</keyword>
    <keyword value="twimc" type="1">To whom it may concern</keyword>
  </folder>
  <folder name="Opening phrases">
    <keyword value="cpls" type="1">Could you please</keyword>
    <keyword value="inqr" type="1">I am writing to inquire about</keyword>
    <keyword value="refto" type="1">I am writing in reference to</keyword>
    <keyword value="sordelay" type="1">I am sorry for the delay in responding to your inquiry.</keyword>
    <keyword value="flw" type="1">Following our phone conversation I'm sending you the request and details</keyword>
  </folder>
  <folder name="Closing phrases">
    <keyword value="ifqs" type="1">If you have any other questions, please don't hesitate to contact us.</keyword>
    <keyword value="fassist" type="1">Should you need any further assistance, don't hesitate to contact us.</keyword>
    <keyword value="ffr" type="1">Feel free to contact us if you have any other questions or comments.</keyword>
    <keyword value="hearsoon" type="1">I look forward to hearing from you soon.</keyword>
    <keyword value="lkr" type="1">Looking forward to your reply.</keyword>
    <keyword value="hth" type="1">Hope that helped.</keyword>
    <keyword value="pconf" type="1">Please confirm the delivery. Thank you.</keyword>
    <keyword value="lkfh" type="1">Looking forward to hearing from you.</keyword>
  </folder>
  <folder name="Acronyms">
    <keyword value="afaic" type="1">As far as I'm concerned</keyword>
    <keyword value="afaik" type="1">As far as I know</keyword>
    <keyword value="asap" type="1">As soon as possible</keyword>
    <keyword value="btw" type="1">By the way</keyword>
    <keyword value="faq" type="1">Frequently asked question</keyword>
    <keyword value="fyi" type="1">For your information</keyword>
    <keyword value="hth" type="1">Hope this helps</keyword>
    <keyword value="imho" type="1">In my humble opinion</keyword>
    <keyword value="inw" type="1">In other words</keyword>
    <keyword value="otoh" type="1">On the other hand</keyword>
    <keyword value="np" type="1">No problem</keyword>
  </folder>
  <folder name="Apologies">
    <keyword value="papg" type="1">Please accept my apologies.</keyword>
    <keyword value="wapg" type="1">I would like to apologize for </keyword>
    <keyword value="drgt" type="1">I deeply regret that</keyword>
    <keyword value="sorinc" type="1">I am sorry for the inconvenience caused.</keyword>
  </folder>
  <folder name="Date/Time examples">
    <keyword value="curdt" type="1">Today is %date%</keyword>
    <keyword value="curtm" type="1">Current time is %time%</keyword>
    <keyword value="curshortdt" type="1">Today is %shortdate%</keyword>
    <keyword value="curcdt" type="1">%year%-%month%-%day%</keyword>
  </folder>
  <folder name="HTML Tags">
    <keyword value="div" type="1">&lt;div&gt;%|&lt;/div&gt;</keyword>
    <keyword value="span" type="1">&lt;span&gt;%|&lt;/span&gt;</keyword>
  </folder>
</AutoType>